www.crystalgorham.com

Tag: Customers

Articles

Her Late Mom Made Her This Toast Every Day. Now Customers Line Up Around the Block for It.

Post author By crystalg
Post date October 6, 2026

Entrepreneur – Latest…

Tags 'Late, Around, Block, Customers, Day..., Every, Line, Made, this, toast

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Stop Pushing For the Sale — Start Helping Customers Make Sense of Their Options and Prove Your Business Is the Right One.

Post author By crystalg
Post date September 27, 2026

Entrepreneur – Latest…

Tags business, Customers, helping, One', Options, Prove, Pushing, Right, Sale, Sense, Start, stop, Their

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The Test Every Business Should Run Before Letting AI Calculate Prices, Payments and Other Numbers Customers Act On

Post author By crystalg
Post date September 26, 2026

Entrepreneur – Latest…

Tags Before, business, Calculate, Customers, Every, Letting, Numbers, Payments, prices, Should, test

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Want Happier Customers? Make Your Employees Happy First.

Post author By crystalg
Post date September 25, 2026

Entrepreneur – Latest…

Tags Customers, Employees, First, Happier, Happy, Want

Articles

Your First Impression Lives in the Details — Here’s How to See Your Business the Way Your Customers Do

Post author By crystalg
Post date September 22, 2026

Entrepreneur – Latest…

Tags business, Customers, details, First, Here's, Impression, lives

Articles

This Luxury Retail CEO Is Staging a Comeback by Asking Customers to Complain More

Post author By crystalg
Post date September 21, 2026

Entrepreneur – Latest…

Tags Asking, Comeback', Complain, Customers, Luxury, More, Retail, Staging, this

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I Thought I Knew My Customers. One Phone Call Proved Me Wrong.

Post author By crystalg
Post date September 10, 2026

Entrepreneur – Latest…

Tags call, Customers, Knew, Phone, Proved, Thought, wrong

Articles

AI Can Help Customers Find You, But Visibility Is Only Half the Battle. Here’s What Must Come Next.

Post author By crystalg
Post date August 22, 2026

Entrepreneur – Latest…

Tags battle, Come, Customers, Find, half, Help, Here's, must, Next, Only, visibility

Articles

The Playbook That Got You Ranked on Google Won’t Win You Customers on ChatGPT. Here’s What Will.

Post author By crystalg
Post date August 15, 2026

Entrepreneur – Latest…

Tags 'Will, ChatGPT, Customers, Google, Here's, playbook', RANKED, won't

Articles

The Real Product Isn’t What You Sell — It’s What Customers Experience After They Buy. Here’s What Most Founders Miss.

Post author By crystalg
Post date August 7, 2026

Entrepreneur – Latest…

Tags 'buy, 'real', After, Customers, Experience, Founders, Here's, Isn't, It's, Miss, most, Product, sell, They

Articles

Lucid’s new CEO says the EV maker launched cars before they were ready and let customers down

Post author By crystalg
Post date August 5, 2026

Business Insider Business Insider…

Tags Before, Cars, Customers, Down, launched, Lucid’s, maker, ready, Says, They, Were

Articles

How Growing Companies Lose the Clarity That Made Them Successful — and How It Hurts Your Customers’ Experience

Post author By crystalg
Post date July 19, 2026

Entrepreneur – Latest…

Tags Clarity, companies, Customers, Experience, Growing, Hurts, lose, Made, Successful, Them

Articles

7 Website Mistakes That Are Costing Your Business Customers

Post author By crystalg
Post date July 18, 2026

Entrepreneur – Latest…

Tags business, Costing, Customers, Mistakes, website

Articles

Your Business May Have Outgrown Your Website. Here’s How to Know Before It Starts Costing You Customers.

Post author By crystalg
Post date July 18, 2026

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Tags Before, business, Costing, Customers, Here's, Know, Outgrown, Starts, website

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Here’s How the Maker of Cheerios Is Planning to Win Back Thrifty Customers

Post author By crystalg
Post date July 3, 2026

Entrepreneur – Latest…

Tags Back, Cheerios, Customers, Here's, maker, Planning, Thrifty

Articles

T-Mobile is booting customers from its oldest plans

Post author By crystalg
Post date June 29, 2026

Tags booting, Customers, from, oldest, Plans, TMobile

Articles

Customers Aren’t Looking for a Discount — They’re Looking for a Brand They Can Believe in. Here’s How to Become One.

Post author By crystalg
Post date June 27, 2026

Entrepreneur – Latest…

Tags ‘Looking, aren't, Become, Believe, Brand, Customers, discount, Here's, One', They, They're

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Your Customers Don’t Care About AI — But Your Investors Do. Here’s How to Tailor Your Messaging For the Right Audience.

Post author By crystalg
Post date June 19, 2026

Entrepreneur – Latest…

Tags About, Audience', Care, Customers, Don’t, Here's, Investors, Messaging, Right, tailor

Articles

This Retailer Shut Its Fitting Rooms and Angered Customers. It Might Boost Sales Anyway.

Post author By crystalg
Post date June 17, 2026

Entrepreneur – Latest…

Tags angered, Anyway, boost, Customers, Fitting, Might, Retailer, rooms, Sales, shut, this

Articles

Verizon’s ‘Simplicity’ flat-rate plan starts at $30 per month for new customers

Post author By crystalg
Post date June 17, 2026

Tags &#8216Simplicity&#8217, Customers, flatrate, Month, Plan, Starts, Verizon&#8217s

Articles

Most Websites Make Visitors Work Too Hard. Here’s How Better UX Fixes That — and Wins You More Customers

Post author By crystalg
Post date June 12, 2026

Entrepreneur – Latest…

Tags Better, Customers, fixes, Hard, Here's, More, most, Visitors, Websites, wins, Work

Articles

The Simplest Way to Turn One-Time Buyers Into Repeat Customers — and It Won’t Cost You a Dime

Post author By crystalg
Post date June 9, 2026

Entrepreneur – Latest…

Tags buyers, Cost, Customers, Dime’, into, OneTime, Repeat, simplest, Turn, won't

Articles

What Bestselling Products Can Teach You About What Customers Really Want

Post author By crystalg
Post date June 5, 2026

Entrepreneur – Latest…

Tags About, Bestselling, Customers, Products, really, Teach, Want

Articles

How to Build Brand Authenticity the Right Way — and Ensure Customers Feel It at Every Touchpoint

Post author By crystalg
Post date May 13, 2026

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Tags authenticity, Brand, Build, Customers, Ensure, Every, Feel, Right, Touchpoint

Articles

Ecommerce Founders Who Ignore This Type of AI Will Lose Their Best Customers — Here’s Why

Post author By crystalg
Post date April 24, 2026

Entrepreneur – Latest…

Tags Best, Customers, ECommerce, Founders, Here's, ignore, lose, Their, this, Type

Articles

3 Practical Ways to Identify Keywords That Help Customers Find You

Post author By crystalg
Post date April 16, 2026

Entrepreneur – Latest…

Tags Customers, Find, Help, Identify, Keywords, Practical, Ways

Articles

When Customers Cut Back on Spending, You Have to Reframe Your Value. Here’s How.

Post author By crystalg
Post date April 11, 2026

Entrepreneur – Latest…

Tags 'How, Back, Customers, Here's, Reframe, Spending, Value

Articles

Most Restaurants Are Missing Out on the Platform That Brings Customers In — Here’s What a Google Strategist Recommends

Post author By crystalg
Post date April 7, 2026

Entrepreneur – Latest…

Tags brings, Customers, Google, Here's, missing, most, Platform, recommends, Restaurants, Strategist

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Want to Retain More Customers? Here’s the Shift Your Marketing Team Needs to Make.

Post author By crystalg
Post date April 6, 2026

Entrepreneur – Latest…

Tags ‘Make, Customers, Here's, Marketing, More, Needs, Retain, Shift, Team, Want

Articles

Macy’s Debuted a New Tool — And Customers Who Use It Spend 400% More. Here’s How It Works.

Post author By crystalg
Post date March 30, 2026

Entrepreneur – Latest…

Tags $400, Customers, Debuted, Here's, Macy's, More, Spend, tool, Works

Articles

A Common Kitchen Appliance Is Now Displaying Ads — And Customers Are Not Happy

Post author By crystalg
Post date March 26, 2026

Entrepreneur – Latest…

Tags Appliance, common, Customers, Displaying, Happy, kitchen

Articles

His Weekend Side Gig Was Meant as a Joke — Then Customers Fell in Love With It. Now It’s on Track for $2M in Revenue This Year

Post author By crystalg
Post date March 25, 2026

Entrepreneur – Latest…

Tags Customers, fell, It's, joke, Love, meant, revenue, Side, this, track, weekend, year

Articles

How to Craft a Value Proposition That Attracts Your Ideal Customers

Post author By crystalg
Post date March 20, 2026

Entrepreneur – Latest…

Tags Attracts, Craft, Customers, ideal, Proposition, Value

Articles

Financial Statements Assume Human Customers. What Happens When AI Agents Drive Your Revenue?

Post author By crystalg
Post date March 14, 2026

Entrepreneur – Latest…

Tags Agents, Assume, Customers, Drive, Financial, Happens, Human, revenue, statements

Articles

Take It From Me: This Easy Habit Earns Turns Customers Into Loyal Fans

Post author By crystalg
Post date March 10, 2026

Entrepreneur – Latest…

Tags Customers, Earns, Easy, Fans, from, habit, into, Loyal, Take, this, turns

Articles

Website Glitches Aren’t Minor Issues — They’re Sending Your Customers Straight to Competitors. Here’s Why.

Post author By crystalg
Post date March 5, 2026

Entrepreneur – Latest…

Tags 'Straight, aren't, Competitors, Customers, Glitches, Here's, Issues, Minor, sending, They're, website, Why.

Articles

Target’s New CEO Has a Bold Plan to Win Back Customers. Will It Work?

Post author By crystalg
Post date March 4, 2026

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Tags Back, bold, Customers, Plan, targets, Work

Articles

What Most Brands Misunderstand About Design — and How It’s Costing Them Customers

Post author By crystalg
Post date February 6, 2026

Entrepreneur…

Tags About, Brands, Costing, Customers, design, It's, Misunderstand, most, Them

Articles

Digital Fatigue Is Real — ‘Retailtainment’ Is How Brands Win Customers Back

Post author By crystalg
Post date February 5, 2026

Entrepreneur…

Tags 'real', 'Retailtainment', Back, Brands, Customers, digital, fatigue

Articles

Chasing Views Is Costing You Customers — Here’s How to Fix Your Video Strategy in 2026

Post author By crystalg
Post date February 3, 2026

Entrepreneur…

Tags 2026, Chasing, Costing, Customers, Here's, strategy, Video, views

Articles

Chromebooks train schoolkids to be loyal customers, internal Google document suggests

Post author By crystalg
Post date January 23, 2026

Tags Chromebooks, Customers, Document, Google, internal, Loyal, schoolkids, Suggests, train

Articles

How Frustrated Customers Shaped the Way I Run My Business

Post author By crystalg
Post date January 22, 2026

Entrepreneur…

Tags business, Customers, frustrated, Shaped

Articles

How to Turn Ordinary Customers Into Your Most Loyal Advocates

Post author By crystalg
Post date January 21, 2026

Entrepreneur…

Tags Advocates, Customers, into, Loyal, most, Ordinary, Turn

Articles

4 Signs Your Product Is Overcomplicated — and How to Build What Customers Actually Need

Post author By crystalg
Post date January 16, 2026

Entrepreneur…

Tags Actually, Build, Customers, Need, Overcomplicated, Product, Signs

Articles

Verizon Is Giving Customers $20 for Its Epic Outage — Here’s How to Get It

Post author By crystalg
Post date January 15, 2026

Entrepreneur…

Tags Customers, Epic, giving, Here's, outage, Verizon

Articles

Betterment’s financial app sends customers a $10,000 crypto scam message

Post author By crystalg
Post date January 9, 2026

Tags 10000, Betterment&#8217s, crypto, Customers, Financial, message, Scam, Sends

Articles

Amazon is letting visa workers stranded in India work remotely — as long as they don’t code or talk to customers

Post author By crystalg
Post date December 31, 2025

Business Insider Business Insider…

Tags &mdash, Amazon, Code, Customers, Don’t, India, Letting, Long, remotely, stranded, Talk, They, visa, Work, Workers

Articles

This ‘Old-School’ Sales Tactic Is Still the Best Way to Find Your First Customers

Post author By crystalg
Post date December 8, 2025

Entrepreneur…

Tags Best, Customers, Find, First, OldSchool, Sales, Still, tactic, this

Articles

How to Eliminate the Disconnect Between What You Build and What Customers Truly Want

Post author By crystalg
Post date November 28, 2025

Entrepreneur…

Tags Between, Build, Customers, disconnect, eliminate, Truly, Want

Articles

How AI Is Redefining the Way Brands Connect With Customers

Post author By crystalg
Post date November 17, 2025

Entrepreneur…

Tags Brands, connect, Customers, Redefining

Articles

AT&T customers could receive up to $7,500 as part of a $177 million data breach settlement. Here’s who qualifies.

Post author By crystalg
Post date November 13, 2025

Business Insider Business Insider…

Tags $177, $7500, AT&T, Breach, could, Customers, Data, Here's, million, Part, Qualifies, receive, settlement

Articles

Customers Now Use AI and Google to Decide What to Buy. Here’s How to Win Leads on Both.

Post author By crystalg
Post date November 11, 2025

Entrepreneur…

Tags 'buy, both, Customers, decide, Google, Here's, leads

Articles

The $160 billion martech industry can’t answer a simple question: How does it make its customers money?

Post author By crystalg
Post date October 21, 2025

Business Insider Business Insider…

Tags $160, answer, billion, can't, Customers, Industry, Martech, Money, question, Simple

Articles

When this EV maker collapsed, its customers became the car company

Post author By crystalg
Post date September 27, 2025

Tags Became, Collapsed, Company, Customers, maker, this

Articles

A Data Breach Reportedly Affecting 18 Million Customers Hits Jeep, Chrysler, and Dodge Parent Company

Post author By crystalg
Post date September 22, 2025

Entrepreneur…

Tags Affecting, Breach, Chrysler, Company, Customers, Data, dodge, hits, jeep, million, Parent, Reportedly

Articles

Follow This 4-Step Sales Blueprint to Turn Prospects Into Customers for Life

Post author By crystalg
Post date September 12, 2025

Entrepreneur…

Tags 4Step, Blueprint, Customers, Follow, into, Life, Prospects, Sales, this, Turn

Articles

Why Do Customers Say Yes to Buying — But Don’t Follow Through? Discover the Hidden Reasons Behind Lost Sales

Post author By crystalg
Post date September 1, 2025

Entrepreneur…

Tags ‘Buying, Behind, Customers, Discover, Don’t, Follow, Hidden, lost, Reasons, Sales, through'

Articles

Verizon’s ‘software issue’ has disconnected many wireless customers across the US

Post author By crystalg
Post date August 30, 2025

Tags &#8216software, Across, Customers, disconnected, issue&#8217, Many, Verizon&#8217s, Wireless

Articles

Solving Problems for Customers Isn’t Enough Anymore — Here’s the Shift That’s Defining the Next Era of Business

Post author By crystalg
Post date August 27, 2025

Entrepreneur…

Tags anymore, business, Customers, Defining, enough, Here's, Isn't, Next, problems, Shift, Solving, That's

Articles

Two Industry Leaders Share Their Best Advice for Restaurant Owners – And Reveal the Exact Amount You Can Raise Prices Without Losing Customers

Post author By crystalg
Post date August 13, 2025

Entrepreneur…

Tags Advice, Amount, Best, Customers, Exact, Industry, Leaders, Losing, Owners, prices, raise, restaurant, reveal, Share, Their, without

Articles

How to Make Gen Z Actually Open Your Emails — And Become Loyal Customers

Post author By crystalg
Post date August 4, 2025

Entrepreneur…

Tags Actually, Become, Customers, emails, Loyal, Open

Articles

Why This Market Dip Is Your Chance to Accelerate Product Velocity, Win Customers and Own the Next Cycle

Post author By crystalg
Post date July 12, 2025

Entrepreneur…

Tags Accelerate, Chance, Customers, Cycle, Market, Next, Product, this, velocity

Articles

I Had Customers, Revenue and Momentum — And Still No Cash. This Is the Fix I Wish I’d Known Sooner

Post author By crystalg
Post date July 11, 2025

Entrepreneur…

Tags Cash, Customers, Known, Momentum, revenue, Sooner, Still, this, Wish

Articles

Don’t Let Slow-Paying Customers Slow Your Business Down. Here’s Your Playbook for Getting Paid on Time.

Post author By crystalg
Post date July 10, 2025

Entrepreneur…

Tags 'Getting, business, Customers, Don’t, Down, Here's, Paid, playbook', slow, SlowPaying, Time

Articles

AT&T Customers Are Eligible for Up to $5,000 in a New Settlement. Here’s What to Know.

Post author By crystalg
Post date June 26, 2025

Entrepreneur…

Tags $5000, AT&T, Customers, eligible, Here's, Know, settlement

Articles

I used to work at Hermès. I saw customers make the same 5 mistakes — especially when trying to get a coveted Birkin.

Post author By crystalg
Post date June 20, 2025

Business Insider Business Insider…

Tags &mdash, Birkin, coveted, Customers, Especially, Hermes, Mistakes, same, Trying, used, Work

Articles

Zurich group chief customer officer Conny Kalcher shares how AI can improve communication with customers

Post author By crystalg
Post date June 19, 2025

Business Insider Business Insider…

Tags chief, Communication, Conny, customer, Customers, Group, Improve, Kalcher, officer, Shares, Zurich

Articles

You’re Only Three Weeks Away From Reaching International Clients, Partners, and Customers

Post author By crystalg
Post date June 14, 2025

Entrepreneur…

Tags away, Clients, Customers, from, International, Only, partners, Reaching, Three, Week's, You're

Articles

Your Customers Are Talking About You — Here’s How to Turn Their Feedback Into Profit

Post author By crystalg
Post date June 12, 2025

Entrepreneur…

Tags About, Customers, Feedback, Here's, into, Profit, Talking, Their, Turn

Articles

I’ve been a bartender for over 10 years. Here are 11 things I wish customers would stop doing.

Post author By crystalg
Post date May 29, 2025

Business Insider Business Insider…

Tags bartender, Been, Customers, doing, Here, I've, Over, stop, Things, Wish, would, years

Articles

He Hated Furniture Shopping. So He Built a Business to Do It for Him. Here’s How This Unconventional Founder Is Finding New Customers and Growth.

Post author By crystalg
Post date May 28, 2025

Entrepreneur…

Tags Built, business, Customers, Finding, Founder, Furniture, growth, Hated, Here's, Him', Shopping, this, Unconventional

Articles

‘Tip creep’ is pushing some customers to leave smaller tips, and driving others to avoid businesses that ask for them

Post author By crystalg
Post date May 24, 2025

Business Insider Business Insider…

Tags Avoid, Businesses, Creep, Customers, Driving, Leave, others, Pushing, smaller, Some, Them, Tip', Tips