Categories Articles I Thought I Knew My Customers. One Phone Call Proved Me Wrong. Post author By crystalg Post date September 10, 2026 Entrepreneur – Latest Tags call, Customers, Knew, Phone, Proved, Thought, wrong ← Volvo XC40 PHEV is back with a new look, better sensors, and Gemini AI → Trump’s pitch to every American adult: Help the GOP win the midterms and you’ll get a $5,000 ‘dividend’